HDFC Bank — insta jumbo loan

Mugunth199

Address:

Chennai, Tamil Nadu, 600089

Dear sir,

i have received the call from hdfc bank on[protected] her name is deepika .and she have brainwashed me - as hdfc bank will give you offer to pre-close your existing two-jumbo loans.by offer some amount with minimum due of 4500/ month upto the due for may 2020 (12 months). and she told me it's benefit to you compare the existing loan amount!. so i was accepted

note : but she was not telling me it's a jumbo loan.

after 20 min she was processed new loan[protected] -rs, 50000) and deposited 50000 to my bank account([protected]).after 2 minutes she was calling me and forced to pre-close my existing old two loans of
1.loan no:[protected]rs, 80000 and
2.loan no:[protected]rs, 35000 (in a fraction of minutes).
that day evening i have calculated my loan payment details it's was totally lose of me.i have call customer care and requested to close the new loan.

today i have checked- still the new loan was in active status.now the customer care person's told me - you have used the new loan amount; so we can't take your new loan close request. i was shocked.

she (deepika) only called me and forced to use the amount 49100 to pre-close old loans; but now all are told me you only used the new loan amount. (they give only the choice to pre-close option only and they will be charged around 4500 approx) this is happened just two days?

now i need to cancel the new jumbo loan (loan no:[protected]rs, 50000) without any processing fee+interest+gst.

i was not using any loan amount my knowledge she (deepika) only forced me to use the 49100 amount to my credit card.i'm a middle class people i can't tolerate this type of theft.i was suffering lot on this issue.

kindly help me to close the new jumbo loan without any fees

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HDFC Bank customer support has been notified about the posted complaint.

May 16, 2019

Updated by Mugunth199 still the customer care have blaming and brainwashed me to pre-close option of the jumbo loan.
not try to solve this issue.

these peoples are only focused their target not favor for HDFC bank customers.

please resolve this issue as earlier as possible at before of the bill generate date[protected].

May 16, 2019

Updated by Mugunth199 HDFC credit card Loan sector peoples are very wrost and blaming HDFC Customers always.

May 16, 2019

Updated by Mugunth199 HDFC Deepika have not informed me about the offer as a jumbo loan!? so that i felt that hdfc bank was given some opportunity to close my loan earlier.

but she was blaming me to increase the Due date of my old loans and propose me to get a new loan (that time she was not telling it's jumbo loan-You can Audit the Reocord of the call?

even one rupee i have not taken from the amount but all HDFC staffs telling me to use that amount.

now i want to cancel the deepika mam intiated loan no:[protected]rs, 50000 without any charges.kindly help me...

May 16, 2019

Updated by Mugunth199 Still Deepika mam from HDFC Loan department (Phone no.[protected] ) was not taken my call regards the loan was forced to me with out my proposal.

and she cheating me by telling lie - by increase the Old loan due amount and forced me to take a new insta jumbo loan .
i am not interested this new loan and i want to cancel this loan loan no:[protected]rs, 50000 without any charges.kindly help me...

May 17, 2019

Updated by Mugunth199 Dear sir,

Main Issue is- Deepika from HDFC Loan department (Phone no.[protected] ) was called me on[protected] and forced to get a loan (not telling it's a jumbo loan) and brainwash me lot.and i accept her thoughts (she is told me with wrong EMI calculation of my old loan dues )

after give a new loan on me ( loan no:[protected]rs, 50000 ), she called with her personal number and immediately pushing me to use that loan amount for pre-closing procedure!??? it's a planned fraud activity from deepika to me.

now all HDFC peoples told me- i am only using this amount for something.please check her personal call (Phone no.[protected] ) on[protected] you will be realise.she only push me to take that loan .

she don't take my call untill now - regards the loan details fraud/clarifications.

still i am not interested this new loan and i want to cancel this loan loan no:[protected]rs, 50000 without any charges.kindly help me...

May 17, 2019

Updated by Mugunth199 please check her call history on[protected] from her personal number to push me to utilize the loan amount.

please help me to solve this issue with out any charges...