[Resolved]  HDFC Bank — instant loan on my cc

Address:Chennai, Tamil Nadu

This is further to my recent interactions (Via email) with the hdfc executives from the customer care team, i have mentioned the details as below.

Recently i have applied for an instant loan through hdfc website, as i don’t have an savings account with hdfc, hence i have send an email to the customer care and have requested them to process the loan through neft as i am not residing / working in the address which is been updated in the records, but i haven’t received any proper response for the same and later, i have got an acknowledgement for the same as well, and later i have received an sms which confirms the processing of the loan. I did not got any call from the executive on the same all i m getting is an automated email.

Please have this sorted out, all i am requesting is to process the loan through neft if not please cancel the same asap.

At last i have send an email to nodal officer also (Mr. Sundar krishnamoorthy) email id : [protected]@hdfcbank.com, today at 9.26 am explaining everything, however no response from him also, so i am helpless and have to write here.

I hope i made myself clear sit on the same.

With best regards

Rasheeth babu
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Nov 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
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