[Resolved]  HDFC Bank — iphone 11 cashback not received

I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in imagine store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
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May 12, 2020
Complaint marked as Resolved 
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the offer details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
May 09, 2020
Updated by Elvish meena
My Complaint Reference Number
May 12, 2020
Updated by Elvish meena
My complaint reference number give me fast
May 14, 2020
Updated by Elvish meena
My reference id[protected]
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