[Resolved] HDFC Bank — iphone 11 cashback offer not received.

sujays.8890

Address:

560079

I had purchased iphone 11 from apple store on 4th oct 2019 using my hdfc bank debit card, at the time of purchase there was a offer from bank for 6000 cash back after 120 days. But its been more than 120 days and i haven't received the cashback yet in my account, if the bank cannot process the services they extent then why should they bring on such scheme, just lemme know how best i can go ahead to resolve this issue.

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Apr 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance