[Resolved]  HDFC Bank — iphone 11 pro cashback not received

I have bought my iphone 11 pro with hdfc bank debit card on 26/12/2019 in aptronix pmc bangalore. As discussed with aptronix, i will be getting cashback with in 120 days from billed month end.
Now it crossed more than 120 days (Infact ~130 days). But still, i have not received my cashback of inr 6000 till now. Its more than 120days over. I hope bank will take of this issue and try to find a resolution so that cashback will be credited sooner.
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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