[Resolved] HDFC Bank — irrelevant message from hdfc bank

[Resolved] HDFC Bank — irrelevant message from hdfc bank

D DeepNV from Hyderabad, Telangana

Hello team, I received following message from hdfc. Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 500000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch. I have not done any transaction, please cancel or do needful to resolve this. Thanks Was this information helpful? No (0) Yes (0)
Oct 19, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 16, 2017 HDFC Bank Customer Care's response Dear Customer, I'll be able to help you better if you if you can forward the screenshot of the message along with your account No./customer ID & contact details to [protected]@hdfcbank.com. mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail. -Bejoy HDFC Bank Customer Assistance
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jeetu valecha

from Rajkot, Gujarat

I have added 5000rs to my payzapp account and it was loaded successfully but when I wanted to send money to my bank account it was failed and now my wallet account is zero what can I do now??

Screen shot attached for reference
Thank you in advance
Jeetu Valecha
[protected]

HDFC Bank Customer Care's response, Sep 18, 2017

Verified Support

"Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

-Bejoy
HDFC Bank Customer Assistance"