[Resolved] HDFC Bank — Irresponsible behaviour of hdfc towards customer

Mythri gowda

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560019
Website:	netbanking.hdfcbank.com/netbanking/CCLogin.html

I have registered a complaint regarding the payment made through hdfc even after the cancellation of the request. The complain have been made on 11 jan. I am a regular user of card and have been making the payment regularly. HDFC has showed carelessness in resolving my issue and they have informed me they are putting my card into block list for not making the payment for the month of feb rather than resolving my complain [protected].

They have created a problem for me and not ready to resolve my issue even on followups their executives promise to call back and they fail. And being a genuine customer my card being blocklisted for their mistake.

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Apr 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I have taken note of your comments expressed with regard to your HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance