I continue to be charged an amount of Rs. 590 per quarter from my SB account supposedly for mutual fund transactions.
I was asked to sign a form in 2013 by my HDFC bank representative, which I did without fully understanding the charges.
In October 2021, I raised a written complaint with HDFC. I was then contacted by the PB Authoriser from Sector 44, Noida Branch and after due diligence, I confirmed in writing to cancel all ISA-related charges and services. (CASE ID[protected]
Despite my cancellation, I continue to be charged Rs. 590 per quarter for ISA. In total, I have been overcharged Rs 2, 360 for the entire year of 2022.
I will appreciate an immediate stop to these charges and a refund of the charges that have been billed to be for 2022. Was this information helpful? |
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-Anay
HDFC Bank Customer Assistance