HDFC Bank — Issue regarding bill paid

Address:

Hyderabad, Andhra Pradesh

Hi, This is to inform you that I have made recharge to two mobile numbers [protected], [protected] of Rs.600/- each through free-charge on 21st FEB 2015 but those respective members had received the message as " SUCCESSFUL" even though they HAVEN'T RECEIVED ANY MONEY and also amount in my account has been deducted. I have attached the date with order ID's through which you have paid the amount. Kindly refer to this issue As soon as possible and please let me know whether anything is wrong from your side 21 Feb 2015 ATW-[protected]-S1ACHE05-HYDERABAD 658 21 Feb 2015 600.00 15, 750.64 21 Feb 2015 POS [protected] ACCELYST SOLUTIO POS DEBIT 991180 21 Feb 2015 600.00 16, 350.64 21 Feb 2015 POS [protected] ACCELYST SOLUTIO POS DEBIT 988562 21 Feb 2015 599.00 16, 950.64 Thanks and Regards, Navya