HDFC Bank — Issue Relating to delay of Converting Account from Minor to Major

Hello!

It's too much now, my account has not yet converted from minor to Major. I am truly speaking that employee is not known about how to covert it into Major since he is actually a new employee. And you should ask him about it then you came to know that he knew about it or not. He is also not answering my calls.
It's 1 month since we have registered for conversion and the employee says that there are some issues or pendancy issues or address issue.

It's a humble request to give my conversion work to other employee of that bank who has the knowledge about it.

Thanks!