[Resolved] HDFC Bank — issue with nre account | |||||
I have opened an nre\nro bank account. Initially while opening an account everything was going good and i use to get proper response and call from hdfc employee (Mahesh totre). But after opening an account there was a sudden change in behaviour and they stopped replying to my issues. I was dealing with the issue where i was not able to tranfer or send money to my nre account also i was not able to send money from nro to nre account and also i tried from different banks like sbi and the transaction use to get rejected. So i raised this question to mahesh totre (Hdfc employee) but i didnt got any reply. I have dropped multiple emails and calls but there was a no reply from mahesh totre and i also followed escalation matrix window i have also sent email to shobhana singh and hitesh. [protected]@hdfcbanknri.com who is responsible to escalation process but they too didn’t replied anything and due to this lack o[censored]pdates and poor behaviour my account went into negative balance. Suddenly i received a call from mahesh and i explained him about the same and he told me that he will give the contact details but again i am going through same behaviour which is missing response. I am send them mail daily but still i am not getting any response. Please help me how and who can help me to solve this issue Was this information helpful? | |||||
Sep 13, 2017 Complaint marked as Resolved Hi Team,
How can this be resolved without knowing results to me ???
Can you please specify what all things have you done ??
I need clear justification and please dont mark this as as resolved whereas I have still lost money after opening an account in HDFC bank. HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 31, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you. -Anay HDFC Bank Customer Assistance | |||||
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