[Resolved] HDFC Bank — joint account

Gulmehak Kaur

from Abohar, Punjab

Address:

Chandigarh, Punjab

I had asked for a joint account in the name of me qnd my husband.
Highly unsatisfied with the services of your staff.
They had initially said it would be done within 3 days, it’s been 2 weeks since.I visit the bank everyday.On each visit the bank personnel ask for new documents.
Does the institution not know the ethics of service and value of time?!
What kind of services are you wishing to provide as an institution?Is the the aim and vision of HDFC bank?.
No one knows how the work is to be done, highly irresponsive staff!
All they do is say: we cannot do anything, it’s not in our hands?!
If it isn’t done in another day’s time, being a lawyer, I most certainly seek legal action.
I request you to please look into the matter as soon as possible .

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Jul 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No., the complete address of branch where you visited with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance