[Resolved] HDFC Bank — jumbo loan

Syed Ahsaan

from Bengaluru, Karnataka

Address:	560004
Website:	HDFC

There I have applied a Jumbo loan through my HDFC Credit Card net banking on 13th July 2018 Wherein being a NON HDFC customers I was supposed to get a Demand Draft to my address with in 7 Days i haven’t received the demand drafts yet however the loan emi has started I have received a statement through Hdfc stating I have to pay my bills prior to getting the DD i have spoken to multiple agents from HDFC call centre after giving an excuse that it will be delivered with few days they dissconnect the line My understanding was since I have a HDFC CREDIT CARD I WOULD GET A DEMAND DRAFT WITH 7 days which is by 20th July, then why is it taking it so, I have Visited the Hdfc credit card branch which is at Richmond Town Bangalore None of them can help me stating its a credit card I just don’t want to be billed for the amount which I haven’t received it

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Sep 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance