[Resolved]  HDFC Bank — jumbo loan closing

Address:505001

Respect sir,
Iam your hdfc karimnagar branch customer mohd abdul layeeq. A/c no [protected], and i also have credit card, for which i got a jambo lone of rs60000/-lone in 2016/11. On 25/07/2017i want to close the lone for closing i called to your phone banker or customer officer and he/she provided me wrong jambo lone card number for closing the lone, i had made a payment of rs54600/-on 26/07/2017. Including that month emi.

But again my emi also deducted, when again i called to customer care your another offecer told me that the payment which i made is wrong and the is made to a closed lone number, and taken the request for reversal of total amount to my account, they are given me 3days time from, 1/8/2017 to3/8/2017. But still i didnot get my amount. So kindly help me.

Know i want my amount back i won't pay the intrest of closing the jambo lone also. So request you to help me out as soon as possible.
Boss your bank is no 1 bank in india don't spoile the image of bank. We trust a lot to hdfc bank.

Regards,
Mohd abdul layeeq,
A/c no. [protected],
Mobile no. [protected]
Reg mobile no. [protected].
Karimnagar, telangana,
India 505001
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Sep 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
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