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HDFC Bank — Kindly refund EMI rtn charge

Dear HDFC customer care,

My name is Sudhansu Sahu.
My hdfc registered email id is [protected]@yahoo.co.in.
I have a personal loan going on with HDFC Bank and my loan account number is 6596429.

I had a shortage of money on my account on the day of deduction of my emi that is 7th of April, 2021. I have entered the required money for deduction of emi for next day.
Due to this, there was an overdue loan charge was levied on my account on 12th April, 2021.
Now after a month on 6th May 2021, an extra charge of 236 rupees is levied as EMI return charges for loan account.

Kindly refund the RS. 236 amount of EMI return charges on my hdfc bank account.
PFA screenshot for the proof.
If any further information is required, kindly mail me on my registered email id.

Thanks and regards,
Sudhansu Sahu.
HDFC customer.
Kindly refund EMI rtn charge
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May 06, 2021

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have.
Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before May 11, 2021.

-Nadia
HDFC Bank Customer Assistance
May 13, 2021
Updated by Sams58508
Kindly close the above issue soon.
Updated on: 13th May, 2021.
May 19, 2021
Updated by Sams58508
Dear HDFC team,

Kindly close the above issue, please.
Issue is still pending, post 12 days from the date of issue raised.
Updating on: 19th May, 2021
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