[Resolved] HDFC Bank — KYC not done and Welcome Kit not received

[Resolved] HDFC Bank — KYC not done and Welcome Kit not received

R ritzee_66 from Kolkata, West Bengal May 17, 2022 May 18, 2022 This thread was updated on May 18, 2022

I have opened my salary account in April, and due to some reasons I didn't receive my KYC link so I visited the Dunlop branch HDFC and completed all the formalities of KYC. They told that I'll be receiving my welcome kit within 5 days and also the KYC will be done within 3-4 working days. But it's been more than one month, neither my KYC is completed nor I received the kit. Though after contacting the bank's representatives and visited the branch even many times, they're still keeping it in hold and so the issue is not resolved yet. I kindly request you to look into the matter asap and let me know till when it'll be done exactly. Was this information helpful? No (0) Yes (0)
Jul 6, 2022 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 18, 2022 HDFC Bank Customer Care's response Dear Customer, At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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