[Resolved]  HDFC Bank — Lack of courtesy and clarity to resolve customer complaints

Address:	500015
Website:	www.hdfc.com

This is dr. M. K. Karthik.
I have been using your hdfc diners credit card for a year. My card numbr is[protected], diners club international. Name on the card is dr m k karthik. I want to cancel my policy which i have on my name.. I am dissapointed with ur services.
I had issues with my policy and my credit card e-statement.

My uncle on my behalf went to your hdfc bank at bowenpally to enquire about the recent credit card e-statement which i received and to enquire about my policy for which the hdfc bank employee replied he does'nt even know what my uncle was talking about lacking courtesy towards elders and clarity on the bank knowledge and lacked respet towards customers.
. Is that the way to treat your customers.. The what the heck is that hdfc bank employee being payed for? What is the management doing? I am unable to reach you guys from here and i sent my uncle to verify on my behalf and what did he got in response? A shameful response and a heavy heart walking home after being ill-treated..

I have cleared my credit card bills with a payment of 1 lakh a month ago.

Today i received my e-statement of pending due. Total amount due:
698.41. Payment date:immediate.
I want to cancel my policy with you people too. No need of your poor services.

I dont want any services with you people. I am trying to lodge a complaint through hdfc website but it is not accepting my credit card number eve when i am typing the correct 16 digits.. What kind of complaint link is that which is not accepting the correct credit card number?
I left india on 11/09/2016.

I am in canada right now since then, i am not even in india to use my card. My phone number here is +[protected]. I am unable to reach you guys through phone..

Please show some courtesy & respect to customers