HDFC Bank — Lack of ownership

Address:

Hyderabad, Andhra Pradesh

I had taken this policy on 2nd Apr 14. I paid a lump sum amount for the premium. I had requested the agent Dileep Jarajapu Ph [protected] that from next year onwards I should be paying premium on a monthly basis. A few months back he made me sign some documents stating that this will enable monthly premium from next year onwards 2015. Although from my side all the formalities were done for a monthly premium but he failed to submit the document. I received the trigger for a full pay of the policy Rs.50775 and then I contacted him but he is not communication with me in this regards. I went to HDFCLife and got his managers number Manoj Rao and spoke to him. He assured that he will look into the matter and get back to me. But no luck. I do not have this kind of big amount with me and hence cannot pay. This was my first experience with HDFC which was surely not a present one. I am had taken this policy for my Kid - my kids first policy- and looks like that my 50000 plus amount has gone in a black box. Can you please help me to kindly reinstate my policy premium intervals on a monthly basis? There is absolutely no fault of mine but I am at receiving end. PLEASE HELP.