[Resolved]  HDFC Bank — lean in my savings account and blocking my fd

Address:Hyderabad, Andhra Pradesh, 500047

Hi, i have a savings bank account in hdfc bank malkajgiri branch. I wanted to withdraw the fd which is matured but to my surprise the bank staff at malkajgiri branch say that i cannot liquidate the fd because it has been blocked and they said there is a credit card outstanding, i showed them the neft receipts of the payment made towards the credit card account and there is no amount due as if now. But the bank staff is troubling me and not allowing me to withdraw my amount. Need help in this matter as soon as possible.
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Apr 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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