[Resolved]  HDFC Bank — lic smart payment

Address:Howrah, West Bengal, 711103

1. Lic plan for mother at entry age done 59 dt 24/12/2011 (Policyno[protected] from 442 branch by agent (S. Fadikar-[protected]) of an amount rs 3670/-

2. Lic tied with hdfc smartpay from 2017 (Document attached)

3. Disputed started from 2017 to 2018 yrs (2 yrs) when hdfc smart pay fails to pay lic as per policy no[protected]
4 hdfc smart payment not intimated faliure report to customer as non payment policy despite of registered which is intimated date 11 july 2017

4 resulting policy have been lapsed and rs 418 and rs 75.24 has been charged from customer by lic

5 customer also loose seniority of policy and under waiting period
Was this information helpful?
No (0)
Yes (0)
Mar 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information