HDFC Bank — lien marked without prior intimation

Nataraja R

from Mumbai, Maharashtra

Address:

Sri Nataraja Nilaya,Chamalapurda Hundi, Nanjangud, Mysore, Karnataka, 571301

Hi!
I was using credit card of hdfc from last 5-6 years but due to some emergency i was not able to make full payment but was depositing minimum amount on the card account.
So regarding amount to be paid or lien i have not received any call.

I tried contacting customer care credit card team no. Of time as well as my relationship manager but proper answer not given by them.

I am requesting you to no hold (Lien) amount in my below said account, i will be clearing full credit value within 2 months by april 2019, requesting you to remove lien marked amount asap, since my salary will be credited on the same account and have other dues which will be debited on same account.

Please release the amount you hold in my saving account asap.
Card number[protected]
A/c no : [protected]

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HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by Nataraja R Dear HDFC Team

Called two time to customer care and registered my issue with regard to Crediting to my credit card account vide card no [protected] from my saving account which is having in hdfc bank vide my sb account no [protected] which was lien marked, presently i having 46k add balance in my above said salary account requesting you get it transfer to my Credit card account, so that my dues will be reduced from Rs.121000/- to Rs.75000/-, and another 1 week around Rs.45000/- will be crediting to my above salary account same can also transferable to my credit card dues, than my total credit card balance will become around Rs.30000/- which will be paid by me another 1-2 months time.
regarding this i have already raised the concern and got the reference vide reference no [protected], requesting you to check my above saving account and do clear the amount which on Lien marked.

Thanks
Nataraja.R