[Resolved]  HDFC Bank — lien on account after payment

My name is rahul gopinath. My salary account is hdfc and i am a credit card holder of the same.Due to certain circumstances i was not able to pay credit card due for last 2 months and bank has been marked lien to my account.But 10th august i have cleared by credit card due through pay zapp app as per bank executive instructions.More over since my PF amount was credited to the same they have deducted 2 months emi due also.After clearing all the dues till now bank is not releasing my account balance of nearly 40 k.We tried to contact the customer care no & credit card Department.After continous calling once when we r able to get them they are requesting a call back and this continued for nearly 15 times and we didn't get any call till now.Kindly do the needf to release the account as soon as possible.Saddest part is that bank is not ready to give any proper response through their customer care no's which is actually for name sake.Please dont repeat the same over here.You can contact me in my mail id [protected]@live.in .Requesting your cooperation.
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information