[Resolved]  HDFC Bank Life Insurance — Complaint regarding forgery in name of HDFC Bank and fraudulent selling of Birla Sun Life Insurance Policies.

Address:

Yamuna Nagar, Haryana

Dear Sir, Summary: Please note the following facts below, which point towards a possible Ponzi Scheme being run on the HDFC Bank/Life Policy holders. At the onset I took the incidents as cited below on their face value as genuine but on thorough investigation and after speaking to IRDA(Ms Nisha @ 155255) and HDFC PGRO(Mr Roland @[protected], it seems that this a very serious matter where in: a). The Private information about HDFC Policy holders is being leaked/accessed(this is information about Policy Numbers and Phone Numbers) b). Policy Holder has been misinformed that the said value of investment in HDFC has depreciated considerably. c). That HDFC has unethically invested policy money in Market, d). That Third party product should be bought by investor to break even on the Investment. Policy Information: Policy Number:[protected] Policy Holder: Mr Anil Kumar Saxena Policy Type: HDFC Life Personal Pension Plan- Regular Premium Policy Bought on:[protected] Policy Premium: Rs 10, 000 Per Annum(Aprox) Paid so far: Rs 1, 10, 100(Approx) INCIDENT: The stated facts are as per their chronological sequence 1). I, Anil Kumar Saxena, holder of policy above, received a phone call on[protected] on my Landline Number, from a person mentioning, he was speaking from some Government Insruance Monitoring Body. He mentioned my Policy Number and asked me following questions to which my answers are also mentioned è Q: Are you receiving Account Statement for the said policy from HDFC? A: No I have not received this for last 10 years è Q: Were you informed that HDFC Bank is using your money to invest in Share Market? A: No, and although as per my knowledge Pension Plan money should be invested in Share Market. To this the Call Center Person said that they are going to lodge a complaint with HDFC Bank for mishandling my fund and that the HDFC Bank will resolve my complaint and refund my money with interest. He gave me complaint ID:[protected]. He took my Mobile Number as alternate contact number. 2). I received a Phone Call on[protected] from Ms Soni Sharma, who said she was Manager with HDFC Bank in New Delhi. This call came from [protected]. She said the following things: è I am sorry that your agent did not inform you that this money will be linked to Share market due to which my return on investment will depend on Share Market. è I am sorry to inform you that you Fund Value today is Rs. 71, 880, although you have paid Rs 1, 10, 000 to HDFC so far. è If I had opted for my Investment to be linked with Govt Securities my Fund Value would have been Rs 1, 46, 980 plus a bonus of Rs 16, 000= Rs 1, 62, 980 è To this I was very displeased, but she informed that if I can invest with some Government Security Investments they will route my money to these Govt Funds in back date and give me ROI in back date and I will get Rs 1, 62, 980 back. Finding it fishy I asked her to get me in touch with some one Senior. 3). I then received a phone call from someone claiming to be CEO, HDFC Life, saying his name was Ved Prakash Arora. this call came from [protected]. This person informed me the following: è that my funds were infact linked to share market and today their value was Rs 71, 880 although i had paid HDFC Rs 1, 10, 000 in last 10 years. è that if I had opted for Govt Securities linking, my Fund Value would have been Rs 1, 46, 980 + Bonus of Rs 16, 000 = Rs 1, 62, 980. è that as I have been misinformed by Agent in 2003, he would help me someway to keep the HDFC reputation intact, è that he would send his agent to my place and that I should buy a Birla Sun Life Plan @ payment of Rs 25000Per Annum from him. è that this plan will help him route my investment with HDFC to Govt Securities. è that as soon as I pay the first premium to Birla Sunlife, he will cancel my Birla Sun Life Policy and send me a cheque of Rs 1, 62, 980. 3). The Birla Sunlife person came to my house in few hours and took from me a cheque of SBI, Yamuna Nagar Cheque No. 424705, dt 25.11.2013 for Rs25, 000/-Only and alongwith my signatures on Birla Sun Life “Vision Life” Insurance Form No. 49126183 with documents such as PAN card PhotoCopy, Driving license PhotoCopy, Passbook's Photo Copy and Two snaps. 4). In few hours again I received a call from Mr Ved Prakash Arora telling me following: that he has received my insurance form and, that I should note my Birla Policy Cancellation number, BZ196XX449, as he got my policy cancelled. 5). I in some time also got a phone call from Ms Saloni Sharma saying: That my original complaint with Govt Insurance Agency has been closed vide Approval Number: 0049AP31. that they have processed a Cheque Number 004662, Axis Bank for Rs 1, 62, 980 in my name. that I will receive this cheque in February 2014. I hereby bring to your notice the above facts. There seems to be a fraud running here and the private information of the HDFC investors is being accessed and used for such frauds.