HDFC Bank Limited — Complaint against my relationship manager

HDFC Bank Limited — Complaint against my relationship manager - Pooja

M manivelans Oct 26, 2023 Oct 31, 2023 This thread was updated on Oct 31, 2023

I have been facing this issue with my relationship manager from HDFC - Pooja. She is highly unprofessional and unresponsive to the calls. Whenever I try to call her, his number is always busy or not reachable. I am literally fed up with him. My previous RM was genuinely helpful and solution oriented and look at this girl, doesn't really care what her client's expect out of her. I tried calling her for one week straight, with no luck. She never called back. Such a disgusting girl! I am highly disappointed with her and just because of her I don't mind switching my account to any other bank. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance