[Resolved] HDFC Bank — loan account
Complain matter: horrible customer service and avoidance by hdfc bank to clear loan a/c dues.
Its been 3 weeks since daily follow ups with hdfc bank, andheri west branch to close las/loan account against securities. Despite repeated daily phone calls and follow-ups, hdfc bank's attitude towards existing customers is to avoid calls from customers. Meanwhile, they are daily accuring interest on outstanding loan.
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Mar 22, 2018Complaint marked as Resolved
Had to visit the bank branch in person and have been assured that the matter will be taken care of.
Mar 22, 2018
HDFC Bank customer support has been notified about the posted complaint.
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