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[Resolved]  HDFC Bank — loan account

Complain matter: horrible customer service and avoidance by hdfc bank to clear loan a/c dues.

Its been 3 weeks since daily follow ups with hdfc bank, andheri west branch to close las/loan account against securities. Despite repeated daily phone calls and follow-ups, hdfc bank's attitude towards existing customers is to avoid calls from customers. Meanwhile, they are daily accuring interest on outstanding loan.
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Mar 22, 2018
Complaint marked as Resolved 
Had to visit the bank branch in person and have been assured that the matter will be taken care of.
Mar 22, 2018

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    27850
    Pending
    0
    Resolved
    15402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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