[Resolved] HDFC Bank — Loan

Jibran02

from Jamshedpur, Jharkhand

Oct 17, 2021

Address:

Got a message for instant loan from HDFC Bank.There was a link in that message, after opening it, follow the instructions and then the loan amount gets credited in the account.

In my case i HDFC Bank deducted the amount from my credit card limit and deposited it in my savings account without any notice and I come to know while paying the credit card bill and the limit of my card is also reflecting in minus. While availing the loan, I did not know that the loan amount has given to me from my credit card card Nor did I get any notifications from the side of HDFC, even I did not get any deduction message on my registered mobile no.

HDFC Bank is giving me my own money and then charging interest from me on that.
HDFC Bank has misled me, so I request the complaint board to look into this issue. This is completely cheating with any user.
Thanks,
Jibran Akhtar

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Nov 20, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance