HDFC Bank — Loan Closure

HDFC Bank — Loan Closure

N ngupta1201 May 21, 2022 May 26, 2022 This thread was updated on May 26, 2022

Respected Sir/Mam, This is regarding wrongly charges imposed on my personal loan at the time of maturity by HDFC Bank, without any prior intimation verbal & documented. Every month I paid my loan EMI as informed by customer care person before date via internet banking NEFT. On last EMI, I got to know that HDFC bank charged amount of Rs. 12000 as EMI bouncing charges for 20 EMI's. However, I paid all my EMI' on time and never received any communication from bank regarding bounced EMI. I raised the issue with bank and now its been a month but no resolution provided yet. Only answer received is to pay pending 501 Rs., then we will talk about remaining bounce charge amount. I am not only single person who faced such behaviour by HDFC bank there are many more. I posted my story on social media, on comments there are many sufferor. So, its my humble request you to kindly take strict action on this to stop such cheating by HDFC bank. Your's Sincerely, Nandita Gupta +4 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 23, 2022 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance May 26, 2022 Updated by ngupta1201 Dear Anay, Already registered complaint on above shared link. This is to inform very much surprised to see such service harrasment of customer and wrongly charge imposing without any communication and when trying to contact to resolve then no one is answerable. I am sure after revert on above complain the case is closed from your end. But i didnot received any reply of my complain .
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