HDFC Bank — LOAN DISBURSEMENT DELAY

Address:Chennai, Tamil Nadu

My home loan A/C NO:[protected]. I was sanctioned RS. 8, 55, 017/- and flat construction was carried out by HERITAGE LTD but delayed due to their financial problems beyond the agreement period. We ( GOVT EMPLOYEES IN IGCAR, DAE) went with Pelican ltd as builder and the work is resumed now and going on smoothly . Due to delay by previous builder, the interest paid to you causes huge financial burden on me and I’m unable to avail TAX rebate without completion of flat and your delay in part payment might further aggravate the problem . On may 5th I requested for part payment for brickwork and plastering of Rs.91, 341/- but you have not released it of already sanctioned amt and not replying what is the reason for indefinite delay . The work claimed ( brickwork and plastering ) is completed and can be verified by proper site visit .I even sent photos to velecherry officials. I do not understand why the delay without a single fault from my side.( i'm paying Pre EMI regularly even after 2 year delay approx by HPDC ). I request you to enhance my total loan amt to RS. 11, 50, 000/- since cost of construction is escalated by RS.350/ SQFT . I am a central govt employee and hope I fulfill all your requirements for enhancement of loan and IF NOT PLEASE GIVE ME THE VALID REASON FOR DELAYING THE PROCESS.( documents reqd are attached)
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Dear Customer

Apologies for the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with loan account details, concern and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will take it up with the concerned team & get back to you.

-Anay
HDFC Bank Customer Assistance
Thank you https://www.consumercomplaints.in for making HDFC to take note of my complaints and hope to receive positive result soon.
sir,

On 27th june HDFC technical team visited the work site and found the progress to be satisfactory but till now the branch not paid the part payment.

I sent mail to branch, customer care and HO chennai but no positive result so far.

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