HDFC Bank — loan instalment even moratorium opted

Dear team,

Please check, i have opted for morotorium for my car loan instalment. My car number is pb10hd7785. My instalment is deducted from my savings account. I have opted to not to deduct the same. Refer screen shot attached with the pic.

Kindly find this through car number. Not sharing account details for security reason. Call me if required in other detail.

Regards
Sumeet kumar
[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thank you for writing to us. In case, details provided by you were accurate and your EMI moratorium request has been successfully registered, we will refund the EMI deducted by 17th April 2020. Thank you for your patience. Stay Safe. Bank from Home! For further information please visit bit.ly/2UQCPe7.

-Anay
HDFC Bank Customer Assistance
Apr 17, 2020
Updated by Sumeet Kumar Bhandari
Hello Anay,

Today is 17th and i have not get my refund till time. It's 9.36 PM in my watch. Can you please check this for me. And do theneedful for refund.
Apr 21, 2020
Updated by Sumeet Kumar Bhandari
Dear Anay/Team Hdfc,

Can you please revert on this.. I have still not received my money in my account.
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