[Resolved]  HDFC Bank — loan interest - false promise

Address:Bangalore, Karnataka

I had applied for personal loan in hdfc. Initially they told me that rate of interest is 10.99%. So i submitted the documents. After approval also... The called and confirmed that interest is 10.99% and i will get a free insurance coverage for the same. Later next day they are calling and telling interest is 13.5% and i have to pay 6k for insurance. How cunning. They are not responding properly and they are not reducing it. They will not even pick the call.

Loan ref no[protected]
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Jan 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our sales manager Mr. Veerendra KV has contacted you and explained you about the interest rate and insurance amount. For further clarification you may contact him on [protected]

-Manoj
HDFC Bank Customer Assistance
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