[Resolved] HDFC Bank — Loan no:[protected] and 38302501 | |||
Dear sir, This is an reference to the conversation that i had with the representative of your hdfc nank, branch :- bali nagar, delhi. The matter is to highlight that my car meat with an accident an there were two loans going on my car and i am libel to pay that amount, but in accident my car was completely smashed down as it was a bang on collision and since the car is in a very bad condition. I would not be able to drive that car any longer therefore i have decided to sell the car at a loss and to foreclose the ongoing loans. I contacted the branch and they have told me that i will have to pay extra amount of rs. 14533.60 on loan number:[protected] & rs. 7373.42 on loan no:[protected], total about rs. 21, 907/- (Aprox). I was never informed that the second loan # 38302501 is a refinance on my car. The representative told me that this is a personal loan and its an ongoing offer considering my credit history. I was shocked when i got to know that i will have to foreclose both my loans. I was cheated by the representative who is of-course representing hdfc bank and i have decided to highlight the matter to the consumer court as i was given wrong information and i was assured that its an ongoing offer. Also to bring you in notice that i was never told that i will ever have to pay heavy foreclosure charges. I will not pay this hefty foreclosure charges as i am cheated, i am highly disappointed by the wrong information and the bluff done by hdfc bank. Thanking you. Ishan gaur [protected] [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||
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We understand that our official Mr. Vineet Puri contacted you and addressed your issue. We have sent an e-mail to your registered e-mail ID in this regard. Kindly get in touch with our Bank Officer – Mr. Vineet Puri (0) [protected] for any discussion with regards to this matter.
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