[Resolved]  HDFC Bank — loan pre close

Address:hyd, 500030

I introduced myself, i am past more than four years savings account holder in your gachibowli branch hyd., for your information i am having your credit also more than same years.in between i have taken credit card jumbo loan recently [18.04.2019] and it was communicated to me that if i don't want to use it keep the money as it is. I have kept the money as it in my account and have not used it. Request you to please pre-close this loan with any pre-closure charges. Because customer care told me 3% extra + gst charged to me so please waiver of preclosure charges because when they loan me on that time they not said to me of of preclosure charges 3% extra so again i request you please :- waiver of preclosure charges 3% on jumbo loan.
3% on 1 lacs 50 thousand is a very huge amount for me so plz help me..
Please let me know when you could able to close it without pre-closure charges?
Thanking for your prompt service.
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May 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query on credit card loan please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2BXhurn.

-Nadia
HDFC Bank Customer Assistance
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