HDFC Bank — Loan Protection Insurance

Wide request number 364329, I pleaded HDFC bank to kindly initiate the protection on my car loan account 36600453 for payment of 3 emi's which I believe I'm entitled to in the event of no job.

However, being a bank customer for almost 13years, it is truly disheartening to know bank is unable to action this as they do not know policy details and only know the policy number (not shared with me).

I also tried contacting HDFC ERGO however they are unable to help.

Please endeavour to help an already mentally suffering customer due to joblessness.

Thank you.