[Resolved]  HDFC Bank — loan service of hdfc

Address:Cachar, Assam, 788004

I am having a saving a/c with hdfc bank silchar branch vide no [protected] against which i have been given a loan of 75k for which everymonth emi was 1783 was debited in auto mode but suddenly my a/c was loaded with non maintence charge and the amount which was deposited for emi has been debited as non maintainece and hence loan got overdue, but my a/c was zero balance and it has been autometically converted to normal sb a/c without any intimation which was fully unethical. I raised a complain for this also but they hv not taken any meatures. Hence i was bound to shift my si to different a/c and given request for that paying 500rs extra charge. Also i have paied 2emis on their corporate a/c on 4th aug but even after that hdfc bank has presented my cheques 2times within the very same month and as a result bounced. My complain is that after depositing the amount why they hv presented cheque to my a/c twice within same month? As a result 1180rs has been charged as cheque bounce charge also my civil score has been detoriated at a huge... As swap rqst already given so they should have wait to activate the same itherwise why i paid 500 to process the same. Requesting the appropriate authority to take the necessary action and i need my 1180rs compensated by hdfc and my civil score also has to be upgraded.. As due to their act i have to suffer.
I was a regular customer of hdfc but after being so harused by them i am regrating myself to choose hdfc as my banker. Please take the call to the appropriate authority and reimburse my charges

Regards
Manali chakraborty
[protected]
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Sep 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
HDFC Bank Customer Care's response
Dear customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Anay
HDFC Bank Customer Assistance
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