[Resolved] HDFC Bank — loan with high interest rate

Rajani [email protected]

from Nellore, Andhra Pradesh

Address:	New Delhi, Delhi, 110027
Website:	HDFC BANK

Hi,

This is regarding my personal loan that i have applied.. I had an earlier existing loan going in hdfc bank. Now, i required a top up of 60000 on my existing loan. Bank had sent an executive to my place who had no knowledge of loans... He promised me that i will be charged with same interest i. E 10.99 as per ny earlier loan and emi wilk be same as tenure will be increased.. He took my signaturenon the form and now they have charged insurance money as well as high interest rate of 15.75 on my loan... I am so pissed off as nobody is listening to me. The loan manager mr. Saurabh kapoor not picking my call also his subordinate who filled my form mr nikhil gulati is also not responding my calls.

Would request you please look into this matter asap.
Thanks,
Rajni nair

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Oct 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance