[Resolved] HDFC Bank — locker rent debited for one year advance

suma g d

from Bengaluru, Karnataka

Address:

582101

I have an account with gadag branch. I hd locker before 3rd april 2017. I have closed locker on 4th of april 2017. But the bank debited rs.5000/- for whole one year i. E apr1 2017 to mar 31 2017 as i have used only for 3 days. Using 3 days locker why should customer pay for one year rent i. E in advance. Please solve this issue and help me to get my money back.

Thanks and regards

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Feb 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Praveen Balikai has contacted you and has addressed your queries and concerns. Please feel free to speak to Mr. Praveen Balikai on [protected] or email at Praveen.[protected]@hdfcbank.com for any further clarification or assistance. You can also contact Branch Manager Mr. A. Sreedhar on [protected] / A.[protected]@hdfcbank.com.

-Manoj
HDFC Bank Customer Assistance

Feb 24, 2018

Updated by suma g d as per ur words, mr balikai has called me and assured me to take action. but still i didnt get my money back. and it has not been resolved.