[Resolved]  HDFC Bank — Looting money

Address:560036

My A/C number : [protected]

I Deposited 1 Lakh in my HDFC bank account, that too this was deposited for starting a HDFC Life 15 Years poliicy with them
and they have deducted INR 741 from my account wwithout any prior intimation, When I checked with customer care they are giving
the reason for every 50, 000 deposit there will be charges of INR 50 but that should sum up to INR 100 only right ?? . There is no answer
for extra charges and they are asking me to wait for 7 working to get this issue resolved.Even the customer care service is pathetic I had to call
three times and wait very long time to raise a complaint. This is looting customers by so called second largest private bank, which has substandard
employees in their branches who are not even trained to inform customers about such charges.

I want my money back.

Reference Code : INTER-BRN CASH CHG INCL ST & EC 040317
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

Our officials tried contacting you, however, were unable to reach you. Please contact Ms. Deela Anthony on[protected] for assistance.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information