[Resolved]  HDFC Bank — Low severity memo on debit account

I as a customer understand your working operations but with due respect and humility i would like to inform that my re-KYC updation is already done by the HDFC Bank, Sector 17C Chandigarh Branch with request reference number EA[protected] on 22.12.2022 but still high security memo is imposed upon my Debit Account No:[protected] (Customer Id:[protected], due to which my all Atm/ Debit Card, Net-Banking, Phone Banking and all other Direct Banking channels are restricted as well as UPI. I want to inform you that I have received a mail on 15th december with subject address change intimation letter undelivered, due to which bank imposed all these aforementioned restrictions with condition to visit the nearest branch for solution. I have visited sector 17C Chandigarh branch and they have updated my address as per above mentioned date (22.12.2022), but still all those restrictions are imposed on my account due to which I am unable to make and receive transactions. as the bank knows this is my salary account and on 29th or 30th of every month my salary is credited to my account upon which my whole liability is dependent. it is further requested of you that I am also suffering from 9 months of pregnancy and all of my funds are accumulated in my above-mentioned account and because of this situation I am unable to access the same for my medical expenses as well as other expenses.

it is my humble request to you that the whole process of address change is already done by the bank and all other formalities are also completed with the above mentioned bank branch so kindly consider my case at utmost priority and un-restrict or remove this high security memo and kindly also un-restrict the above mentioned restriction upon my account.
This is not acceptable as i am facing irreparable loss.

Hope the bank will consider my medical condition on humanitarian grounds and resolve this issue as soon as possible.

Thanking You,
Ekta Singh
[protected]@gmail.com