[Resolved]  HDFC Bank Ltd — Delay in disbursement of Pre-approved Hoam Loan

Address:

New Delhi, Delhi

Hi Team, Not sure why HDFC LTD making false promises with Customer if not capable of completing it. I had a pre-approval for my loan against File No :[protected] . And now my cheque is getting delayed by Munirka, Delhi branch and they are only investigating the file ... Team is telling we didn't receive the file on time from Sales team, Sales team is telling, nothing in their hand... Not sure if any one of them viewed on Demand letter that the Due-Date is 14th September from the builder, which is tomorrow and unfortunately Sunday "HDFC Holiday". I tried reaching to concerned person holding my file, Miss Aditi, who as per her colleagues in on leave today, her senior Megha is still researching my file, her Senior, Mr Priyant/Priyank Tripathy not responding on his Extension No. Mr Bhanu Bhandari (Branch Manager) also not respoding his extension. Why all have extension, if they are not willing to respond for calls. Tried total 100 calls on their extensions. If work is delayed due to someone, who is on leave, not sure how HDFC managing their work force and making commitments with customers. Fees of Rs 11236/- charged to me for the processing of this Loan is totally waste if i have to pay interest to the Builder due to Delay payment. "With HDFC Home Loan, Create your Own Space" is waste tagline for me atleast. After this communiction, not sure how much more delay going to be added for me. But Truth needs to be shared at any cost. Ashish [protected]