[Resolved] HDFC Bank Ltd — increasing home loan interest without intimation

Bhawdeep tomar

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Dear sir,

My name is bhawdeep tomar, i have loan account in hdfc ltd, account no is[protected].

Hdfc ltd is charging 9.3% interest rate, last time i have taken paid reduction on interest rate and hdfc ltd were charging 9% interest. Now they have increased interest rate 9.35% without intimation to me.
Hdfc is taking undue advantage of old customers. As they are charging 8.85% interest rate to new customers.
How they can treat old customer as secondary client whereas new customers are having advantage.

This is ethically wrong. Please take necessary action.

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Oct 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

HDFC Bank Customer Care's response Dear Bhawdeep Tomar,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans