HDFC Bank Ltd — Not providing check book to use my money after requesting many times, which put me difficult financial situation

Address:

421004

I have salary account in hdfc bank. I requested check book nearly on 13 jun 2016 on my home address. On 17 jun i got message that my check book is sent through courier but later on 20 jun i got message it delivered in home branch, when i asked about reason customer care executive said my address was not in courier delivery area for that courier service. Then i again requested for delivering it at my nearest hdfc branch so that i get it from at least from there but same thing happened with me again and i again got message that it is undelivered. I went to check in my nearest branch so they told that they also didn't get it. I tried to ask reason to customer care why it didn't get delivered at hdfc branch also, for that i didn't get any answer for it and executive disconnected call acting like he is not able listen my voice. Then i raised complaint on 2nd of july 2016 for my check book for net getting delivered on time not at my home or not at my nearest branch then they said they will resolve my complaint on priority. It's 7 jul now and today i got message that my complaint is registered and they will revert me within 7 more working days. For a single check book bank is troubling me from 20 days. My money is now stuck in their account and i am not able to use it where i want to use from 20 days. Because of there irresponsibleness i will have to suffer late fees panelty or any big loss. I need strict action against bank for causing such big trouble and putting me in such a difficult situation where i will be having financial loss.