[Resolved]  HDFC Bank — malpractices while applying prepayment on loan

Address:

INDIRA NAGAR, 560038

This is for my car lan#55016660, On 19/03/2019 I visited your indira nagar branch, stood in queue for two hours and i paid 251137 from my hdfc bank against my loan as prepayment. It got deducted same day.

Later I see in amortization that though my prepayment deducted on 19/03 but they deducted from outstanding principal on 05/04/2019 (so late), also they deducted it after they applied interest of next month i.e. interest 7, 451, my interest would have been different if they had applied it after deducting the prepayment.

Some questions here:
1) When the money was deducted from my account on 19/03 why it was not put against my homeloan on same day, both are HDFC bank.
2) You earned interest on my money 251137 from 19/03 to 05/04, where it has gone? I want my interest back or put that money on same day against my loan.
3) Why the interest of next month applied before applying prepayment, this way I ended up paying more interest. I would have got benefit of more than 2000 rs if you had applied interest after the prepayment.
4) You were unprofessional and cheated customer, kept money with you earned interest on it and customer ended up losing interest, paying more interest on loan and having more outstanding principal.
5) My outstanding principal would have been different if you had not cheated and I would have got more interest saving.

Seriously get your bank official to work on it. People from your side call me, they understand the problem too but they do not work on it. They also sent me amoritization but it is same. Dont make me FOOL.

i also raised online complain but no one really cares, they closed the case sending me same amoritization which was available online too. (5-APR - request reference # 9302559)

I'm going to further send it your nodal office and higher office for escalation.

ALSO YOU HAVE ONLY ONE BRANCH IN BANGALORE I.E. INDIRA NAGAR FOR CATERING ISSUES RELATED WITH LOAN, I WAS IN QUEUE FOR MORE THAN TWO HOURS. WHEREAS EVERY HDFC BRANCH DISBURSE LOAN, WHY YOU HAVE LESS BOOTHS TO ENTERTAIN THEIR PROBLEMS. YOU HAVE PATHETIC SERVICE AND ONLY INTERESTED IN MAKING MONEY AND CHEATING PEOPLE.

Thanks
Tittle Joseph
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