[Resolved] HDFC Bank — mandate for debit and frequency adho

Venkatesh Polavaram

from Delhi, Delhi

Address:

Chennai, Tamil Nadu, 600045

I have received the following sms from bank:

Dear customer mandate referance no:hdfc[protected] issued to visu leasing and financepvtltd with value rs.130000 and frequency adho was rejected due to the reason 'drawers signature differs' received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue.

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Sep 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that we have received ACH debit mandate from M/s Visu Leasing & Finance Ltd through their sponsor Yes Bank with Unique Mandate Reference Number (UMRN) HDFC[protected]. On Mandate verification, said the mandate was rejected for the reason "Drawers signature differs" on 24.08.2018. Request you to liaise with user company for re-presentation of said ACH mandate.

-Manoj
HDFC Bank Customer Assistance