[Resolved]  HDFC Bank — mctf dated 13th april 2020

I had made a transaction of 30 dollars on 10th april 2020 and it was an otp based transaction on my debit card, for which the money was deducted immediately from my account.

But on 13th april 2020, 2277. 54 (30$) was deducted from my account and it says mctf. I fail to understand why the money has been deducted twice.

Kindly do the needful as soon as possible.

Regards
Nitine soni
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 25, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
HDFC Bank Customer Care's response
Dear Customer,

As per our records, the said amount was claimed by merchant hence the amount was deducted from your account in case of any such dispute, please arrange for an email confirmation from a merchant on grievance.[protected]@hdfcbank.com regarding non-receipt of funds for further assistance.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information