HDFC Bank — MCTF Transaction Debited after two days of Actual transaction date

Address:

Chennai

Dear Sir,
I swiped my debit card in a super market on 3 March 2022 for Rs 983 first transaction timed out and again swiped in another machine it got successful. For the first timed out transaction I could see a credit in my statement and On 05-March-2022 I saw a MCTF Transaction for Rs 983 (debit) in my statement in the name of the same super market where I used my card on 3rd March 2022. I raised a complaint (ref no:- CHNC[protected]) on[protected] still no action taken, I went to super market and checked their statement there is no such transaction on the day i.e.[protected], Today[protected] again I called HDFC customer care for the status of my complaint but they said its still in logged in state. no actin has been taken where in initially they said within 5 days the amount will get settled. Upon this the customer care person have no idea and said it will take 50 days for the solution.