[Resolved]  HDFC Bank — Membership charges

Address:

Pune, Maharashtra

I just got a Credit Card a month ago. As per the Executive, there was no membership charge on the card for the first year and from next year, membership charge of 500/- will be charged in case the transaction for that year is less than 30, 000/-. On complaining, the credit card department now says that the membership charge is applicable from 1st year and from next year the membership charge will be waived off if the total transaction is made more than 1, 50, 000/-. The credit card department first said that I have agreed for first year membership charge during the verification call which I do not recall. I asked them to let me hear the recording of verification call, then they said that the same is also mentioned in the application form that I signed. I then said to show me the proof of acceptance of first year membership charge by me either in the verification call or the application form. But they denied. Please let me know what to do.