[Resolved] HDFC Bank — membership renewal charge rs/- 500 + rs/-90 in addition

girish_19

from Bengaluru, Karnataka

Address:

560064

Hi,
I have been using credit card since 2016. I got offer which says credit card - gives lifetime free membership for me. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They clearly denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs/-90 igst-vps for membership renewal fees. I request hdfc bank to revert the above transaction and not charge me for the membership fees. If not possible please cancel/deactivate my credit card.

Was this information helpful?

No (0)

Yes (0)

Dec 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance