[Resolved]  HDFC Bank — mental harassment by agents

Address:560036
Website:HDFC Bank

Hi, my name is suma. And am writing this with a lot of stress and weak mentality, i have credit card from hdfc bank i got this since 2015. I am jobless since 2 years but still been making payments for the card i really don't understand it's been more than 2 years for now limited amt is 40000 and now i got an email statement saying i have outstanding amt to be payed of 52000 these guys charge a hell lot of interest and late payment fee. Agents are not letting me live my life peacefully i think they only come to collect the interest and late payment fee. These agents will directly come to my house and have already spoiled my reputation. Agents dint leave me even when am at my mother in law's funeral. My husband is now jobless i have a hell lot of personal and financial problems i some times feel like killing myself because of the hdfc bank agents torture. Even today an agent is forcing me to make the payment. I don't even have money to buy basic food for now. And i've been asking for the settlement since 6months none of them are least bothered about my problem. Can anyone suggest or help me get out of this hell please.

Regards,
Suma br
[protected]@outlook.com
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Jan 30, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card details, registered contact details and charges details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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