[Resolved] HDFC Bank — mental harassment | |||
I am a tn government staff working as teacher, i am using hdfc credit card, i got a message from hdfc saying card payment dated 04/03/2018. I got call from [protected] on 21/02/18 @6.45pm and a lady asked me to make the card payment immediately, i said her that i got message from bank saying payment date is on 04/03/18, then she started scolding me and said "i am telling to make the payment now so u should pay now" and she humiliated me by telling "do you have brain, do you understand what am telling, just pay it now. I will call you after 30 minutes you should have paid the amount" i said there's enough amount in my savings account so you can make auto payment and take the amount, but she again asked me do you have brain, i am telling you to make payment so you should pay. Then the next day 22/02/[protected]@ 6.00pm she again called me from [protected] and said "i gave you 30 minutes time but you didn't made the payment, what do you think of yourself, now go and make the" i said the date given by the bank is 04/03/18 i will pay by that date or if you want immediate payment you can take from my account"then she again gave 30 minutes time to make payment. Then again yesterday 23/02/18 @12:30pm i again got call from [protected] and again asking me for the payment, actually i am very stressed because of her, i cant concentrate on my work, all my co-workers started asking me"why you didn't make " So can i plz know her details, i want to file a complaint on her and on hdfc bank Was this information helpful? | |||
Apr 4, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 01, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and you may look forward to receiving a response on your recorded email id in 3 working days and request you to bear with us in the interim. Kindly note the query reference number for this correspondence is [protected]. -Anay HDFC Bank Customer Assistance | |||
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