[Resolved] HDFC Bank — minimum balance charge

I Syed Moheimeen

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600043

Have already complained about my charges, got a call from bank, they said will waive off my charges excluding gst charges. Now to that regard, they have added new charges of rs.570 extra again. It is ridiculous and frustating, even after complaining with my base branch, no action has been taken or no refund has been made to my account till now

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May 20, 2019

Complaint marked as Resolved

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertain to non-maintenance of required Average Monthly Balance in your account. The charges are levied correctly as per the Bank's Schedule for fees and charges. In case of any further clarification or assistance, please feel free to contact our Phonebanking number: 61606161 or visit our nearest branch. Please visit the URL below to know the fees and charges applicable to your account: https://bit.ly/2lyH27G

-Zubin
HDFC Bank Customer Assistance

Apr 17, 2019

Updated by I Syed Moheimeen What correct charges have been done.for March alone 3 times charges made extra with no prior request.last year 2018, I gave a written request and was charged for 1670, bank employees said will reverse that amount.but you beggars got hold of my amount and still playing with my money.for useless charges .when their is no money in atm, who has to be blamed.why the customers are not been given charges for your fault of not maintaining ATM machines for money withdrawal...do you have any answers.am filing a complaint in consumer court for ATM machines not mainting it with money and will make a big issue this time.feel the pain...